Terms of Service

Last Updated: October 28, 2026

Welcome to TAVOR.

These Terms of Service govern your access to and use of https://tavor.space, including browsing our website, purchasing products, and interacting with our services.

By using our website or placing an order, you agree to these Terms of Service, subject to applicable consumer protection laws.

Please read these terms carefully before using our services.

1. Overview

This website is operated by TAVOR, a bath and body essentials retailer based in Vancouver, British Columbia, Canada.

Throughout this website, the terms "we," "us," and "our" refer to TAVOR.

Our online store is powered by Shopify, which provides the e-commerce platform through which we offer our products and services.

2. Eligibility and Website Use

By using our website, you confirm that you have the legal capacity to enter into a purchase agreement or that you are using the website with the consent of a parent or legal guardian where required.

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt unauthorized access to our systems.

• Transmit malicious code or interfere with website security.

• Submit false or misleading order information.

• Violate applicable laws or third-party rights.

We reserve the right to restrict access where reasonably necessary to protect our website, customers, or operations.

3. Product Information

TAVOR offers bath sponges, shower poufs, exfoliating towels, back scrubbers, and related bath accessories.

We aim to provide accurate product descriptions, photographs, specifications, and pricing.

However, product colors may appear slightly different depending on screen settings, lighting, and display devices.

Minor variations in appearance or texture may occur where they do not materially affect the product's description or intended use.

If a product materially differs from its description, your statutory consumer rights remain unaffected.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or update our product selection.

If a purchased item becomes unavailable after an order has been placed, we will notify you and offer an appropriate resolution, including a refund where applicable.

5. Pricing and Payments

Product prices are displayed on our website and may be updated from time to time.

The final amount payable, including any applicable taxes or additional charges disclosed at checkout, will be presented before you complete your purchase.

We offer free worldwide shipping.

Payments are processed through the secure payment methods available at checkout.

We do not guarantee the availability of any particular payment method in every country.

6. Order Acceptance

After placing an order, you may receive an automated confirmation email.

This confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted for fulfillment.

We may review orders for payment authorization, inventory availability, and potential fraud.

If an order cannot be fulfilled, we will notify you and arrange an appropriate refund.

7. Shipping and Delivery

TAVOR offers free worldwide shipping.

Our estimated delivery time is 7–10 days.

Delivery estimates may be affected by destination, customs processing, carrier disruptions, public holidays, or circumstances outside our reasonable control.

Additional information is available in our Shipping Policy.

Any mandatory delivery obligations under applicable law will take precedence over these estimates.

8. Returns and Refunds

We offer a 30-day return and refund policy with free return shipping for eligible returns.

Returned personal hygiene products must meet the conditions described in our Return & Refund Policy.

Please review that policy before requesting a return.

Nothing in these terms limits your mandatory statutory rights concerning defective, damaged, or misdescribed goods.

9. Product Use and Care

Customers are responsible for following any product care instructions, warnings, and recommended usage guidelines.

Exfoliating products should be used gently and appropriately for individual skin sensitivity.

Discontinue use if irritation occurs.

Our products are intended for ordinary personal care use and are not represented as medical treatments.

10. Intellectual Property

Unless otherwise stated, the website's branding, written content, graphics, and original creative materials are owned by TAVOR or used with appropriate authorization.

You may not reproduce, distribute, or commercially exploit protected materials without permission, except as permitted by applicable law.

11. Third-Party Services

Our website may use third-party service providers for payment processing, shipping, analytics, and other business operations.

These services may be governed by additional terms and privacy practices.

We are not responsible for third-party websites that are outside our control, except where liability cannot legally be excluded.

12. Accuracy of Information

You agree to provide accurate and complete billing, shipping, and contact information when placing an order.

You are responsible for updating information where necessary to allow successful order fulfillment and communication.

13. Limitation of Liability

To the maximum extent permitted by applicable law, TAVOR will not be liable for indirect or consequential losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control.

Nothing in these Terms of Service excludes liability for fraud, willful misconduct, or any liability that cannot legally be excluded.

Your statutory consumer rights remain unaffected.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy to understand how information may be collected, used, stored, and disclosed.

15. Changes to These Terms

We may update these Terms of Service to reflect operational, legal, or business changes.

The updated version will be published on this website with a revised effective date.

Changes will not retroactively remove rights already acquired under applicable law.

16. Governing Law

These Terms of Service are governed by the applicable laws of British Columbia and the federal laws of Canada, subject to mandatory consumer protection laws that may apply in your jurisdiction.

Nothing in this clause deprives consumers of protections that cannot be waived by contract.

17. Contact Information

If you have questions about these Terms of Service, please contact:

TAVOR

Website: https://tavor.space

Email: support@tavor.space

Phone: +1 (604) 779-2411

Address: 4194 10th Ave W, Vancouver, BC V6R 2H3, Canada