Shipping policy

Shipping Policy

Last Updated: October 28, 2026

Thank you for shopping at TAVOR.

We are committed to making your shopping experience simple, convenient, and transparent, from the moment you place your order until your bath essentials arrive.

We are pleased to offer free worldwide shipping on all orders.

1. Free Worldwide Shipping

TAVOR provides complimentary standard shipping to supported destinations worldwide.

Shipping Cost: FREE

There is no minimum purchase amount required to qualify for free standard shipping.

Shipping charges will not be added to your order for our standard worldwide delivery service.

2. Estimated Delivery Time

Our estimated delivery timeframe is:

7–10 days

This is an estimated delivery period rather than a guaranteed arrival date.

Actual delivery times may vary depending on your destination, local carrier operations, customs procedures, and other circumstances beyond our reasonable control.

Any specific delivery commitment confirmed at checkout or required by applicable law will be honored.

3. Order Processing

Orders are reviewed and prepared for shipment after payment confirmation.

Processing includes order verification, product preparation, packaging, and coordination with the shipping provider.

You will receive an order confirmation after completing your purchase.

Once your order is dispatched, shipping confirmation and tracking information will be provided when available.

4. International Shipping

We offer free worldwide shipping to destinations supported by our delivery partners.

International shipments may be subject to customs inspections, import regulations, or local delivery requirements.

Customers are responsible for providing accurate shipping information and complying with applicable import requirements.

Any applicable import duties, taxes, or customs charges that are not included in the checkout total may be collected by local authorities or carriers.

Where such charges may apply, they are separate from TAVOR's free standard shipping offer.

5. Order Tracking

When tracking is available, you will receive a shipping confirmation email containing the tracking number or tracking link.

Please allow time for the carrier to update its tracking system after dispatch.

If tracking information is unavailable or has not updated for an extended period, please contact support@tavor.space.

6. Shipping Address Accuracy

Customers are responsible for entering complete and accurate delivery information at checkout.

Please verify:

  • Recipient's full name.

  • Street address and unit number, if applicable.

  • City, province, or state.

  • Postal or ZIP code.

  • Country.

  • Contact information.

If you notice an error after placing your order, contact us immediately.

We will make reasonable efforts to update the address before dispatch, but changes cannot always be guaranteed once the shipment has entered the carrier network.

7. Shipping Delays

Although we aim to meet our estimated delivery timeframe, delays may occur due to:

  • Customs processing.

  • Severe weather.

  • Carrier disruptions.

  • Public holidays.

  • High seasonal shipping volumes.

  • Transportation interruptions.

  • Incomplete delivery information.

If a delay occurs, we will assist with tracking inquiries and provide available updates.

We will comply with any applicable legal requirements concerning delayed or undelivered orders.

8. Lost or Undelivered Packages

If your package has not arrived within the expected timeframe, please contact our customer support team.

Include your order number and shipping details.

We will review available carrier information and, where necessary, initiate an investigation.

If an order is confirmed lost or is not delivered as legally required, we will arrange an appropriate resolution, which may include a replacement or refund.

9. Damaged Packages

If your order arrives damaged, please contact us as soon as reasonably possible.

Include your order number and photographs of the affected product or packaging, if available.

We will assess the issue and provide an appropriate solution under our Return & Refund Policy and applicable consumer protection laws.

10. Multiple Shipments

In certain circumstances, items from the same order may arrive in separate packages.

If this occurs, you will not be charged additional standard shipping fees.

Tracking details will be provided when available.

11. Returns

We offer free returns for eligible products within 30 days of delivery.

To initiate a return, please contact support@tavor.space before shipping an item back.

For full details, refer to our Return & Refund Policy.

12. Contact Information

For shipping inquiries, tracking assistance, or delivery concerns:

TAVOR

Email: support@tavor.space

Phone: +1 (604) 779-2411

Website: https://tavor.space

Address: 4194 10th Ave W, Vancouver, BC V6R 2H3, Canada